Site content © Carrotech Ltd UK & DCT updated Tuesday, October 13, 2015
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Carrotech Ltd endeavour to supply top quality products which perform 100% to our customers’ expectation.
In the unlikely event that a product which we have supplied to our customer is faulty, within the first twelve months, then a repairs or replacement of the product will be arranged without quibble and without cost to our customer.
Before we can establish whether or not a product is faulty then it must be returned to us and our quality engineers will thoroughly test it.
Before returning any goods, please call on the number shown above and request a returns number / form. The goods cannot be accepted back without a returns number.
Carrotech Ltd do not accept liability for any goods which are not working because they have been damaged or broken by the customer including faulty installation.